Frequently Asked Questions

Everything you need to know about Innovista Intelligence

General

What is Innovista Intelligence?

Innovista Intelligence is a competitive intelligence platform providing analyst-grade research on semiconductors, AI, and automotive sectors. We deliver deep-dive reports, monthly intelligence briefs, quarterly analysis, and custom research—all through a subscription model.

Who is Innovista Intelligence for?

We serve VCs evaluating tech deals, corporate strategy teams tracking competitors, technology leaders making sourcing decisions, and boutique consultants supporting clients. Our subscribers typically need high-quality strategic intelligence without the $200K+ consulting fees.

How is this different from traditional consulting firms?

We deliver McKinsey-quality insights at 90% less cost through a lean, AI-augmented research model. You get continuous access to updated reports vs one-time projects, faster turnaround (days vs months), and deep tech specialization vs generalist teams.

What sectors do you cover?

We focus on three high-growth verticals: Semiconductors (foundries, memory, packaging, equipment), AI Applications (foundation models, enterprise AI, cloud infrastructure), and Automotive (EVs, ADAS, semiconductor supply chain).

Subscription & Billing

What subscription tiers do you offer?

Professional ($699/mo) covers one vertical with 10 downloads/month. Multi-Vertical ($1,499/mo) covers 2-3 verticals with 30 downloads/month plus quarterly cross-vertical reports. All-Access ($3,499/mo) includes all verticals, unlimited downloads, and 2 custom research reports per quarter.

Can I try before subscribing?

We offer a 30-day money-back guarantee for new subscribers. If our intelligence doesn't meet your expectations within the first 30 days, request a full refund. Note: accounts with excessive downloads (>20 in first 30 days) may be ineligible.

How does billing work?

Subscriptions are billed monthly or annually in advance via Stripe. Monthly plans can be cancelled anytime (access continues until period end). Annual plans offer 15% savings and include the same 30-day refund window.

How do I cancel my subscription?

You can cancel anytime from your account dashboard. Monthly subscriptions: access continues until end of current billing period, no refund for partial month. Annual subscriptions: 30-day full refund window; after that, you retain access until annual term ends but no refund.

Do you offer annual discounts?

Yes! Annual subscriptions save 15% vs monthly. Professional: $7,130/yr (vs $8,388), Multi-Vertical: $15,290/yr (vs $17,988), All-Access: $35,690/yr (vs $41,988).

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex, Discover) and ACH transfers for annual plans. All payments are processed securely through Stripe.

Content & Reports

How many reports do you have?

We currently have 39+ reports: 21 deep-dive reports (8K-18K words), 3 monthly competitive intelligence briefs (3.5K words), 12 intelligence briefs (2K-4K words), and 3 quarterly analysis reports (20K-30K words). New content is added continuously.

How often is content updated?

Monthly CI reports are published monthly. Intelligence Briefs are published 2-3 times per month. Quarterly Analysis reports are published quarterly. Deep-dive reports are updated as markets evolve (typically 2-4 new reports per quarter).

What are download limits?

Professional: 10 downloads/month. Multi-Vertical: 30 downloads/month. All-Access: unlimited. Limits reset on the 1st of each month. Annual subscribers can roll over unused downloads (up to 1x monthly limit).

Can I access reports without downloading?

Yes! All subscribers can view unlimited reports online through our web interface. Download limits only apply when saving PDFs to your device. This lets you browse extensively while preserving downloads for reports you need offline.

What format are reports delivered in?

All reports are delivered as professionally formatted PDFs with full citations, charts, and analysis. PDFs are watermarked with copyright protection and optimized for both screen reading and printing.

Do reports include sources and citations?

Absolutely. Every claim in our reports is backed by data and cited. Reports average 38 sources each, with full references included. This is a key differentiator from generic market research.

Custom Research

How does custom research work?

All-Access subscribers receive 2 custom research credits per quarter. Submit requests through your dashboard specifying the research type (Company Dossier, Investment DD, SWOT, etc.), target company/topic, and detailed requirements. Our analysts deliver within 14 business days.

What types of custom research can I request?

We offer six report types: Company Dossier/Deep Dive, Investment Due Diligence, SWOT Analysis, Ecosystem/Supply Chain Report, Technology Assessment, and Market Entry Strategy. Each is tailored to your specific questions and decision needs.

What's the turnaround time for custom research?

Standard turnaround is 14 business days. Rush delivery (72 hours) is available for an additional $1,500 fee. Contact us after submitting your request to arrange rush service.

Do custom research credits roll over?

No, credits expire at the end of each quarter (Mar 31, Jun 30, Sep 30, Dec 31) and do not roll over. We recommend planning your research needs quarterly to maximize value.

Can I request research outside my selected verticals?

All-Access subscribers have access to all verticals for custom research. Professional and Multi-Vertical subscribers should request research within their selected verticals for best results, though we can accommodate adjacent topics.

Technical & Support

What devices and browsers are supported?

Our platform works on all modern browsers (Chrome, Firefox, Safari, Edge) on desktop, tablet, and mobile. Reports are best viewed on desktop or tablet for optimal reading experience, but mobile access is fully supported.

Can I share reports with my team?

Reports are licensed for individual use within your organization. Sharing with immediate team members for internal business purposes is acceptable. Redistribution outside your organization, resale, or commercial sharing is prohibited. Contact us about Enterprise plans for multi-user access.

Do you offer enterprise or team plans?

Yes! Enterprise plans offer multi-user access, dedicated analyst support, unlimited custom research, and API access (coming soon). Contact us at contact@innovista-intelligence.com for custom Enterprise pricing.

How do I get support?

Email us at support@innovista-intelligence.com for any questions. All-Access subscribers also have access to a dedicated Slack channel for priority support. Typical response time is within 24 hours (same-day for urgent issues).

Can I export or print reports?

Yes! Downloaded PDF reports can be printed or saved for offline access. Reports are formatted for professional printing. Remember that reports are copyrighted and should not be redistributed outside your organization.

Is my data secure?

Yes. We use enterprise-grade security including encrypted connections (HTTPS/TLS), secure authentication, encrypted database storage, and PCI-compliant payment processing via Stripe. See our Privacy Policy for full details.

Still Have Questions?

We're here to help! Reach out to our team for personalized assistance.